Privacy Policy
1. Introduction
At Not a Nuisance (accessible at notanuisance.com), we are fully committed to protecting your privacy and ensuring the secure handling of your personal data. We believe in transparency, control, and safeguarding your information in compliance with data protection laws, including the General Data Protection Regulation (GDPR) and the California Consumer Privacy Act (CCPA). This Privacy Policy outlines how we process, store, and protect information about our users, and how we uphold your rights.
2. Scope and Data Controller Role
This Privacy Policy applies to all users who visit or use notanuisance.com and related services. Not a Nuisance acts as the “Data Controller” as defined under GDPR for the personal data we collect and process. This means we determine the purpose and means of processing your data. If you have any questions regarding your data processing, you may contact us at [email protected].
3. Categories of Personal Data Processed
We collect and process a variety of data to deliver services effectively, enhance your experience, and fulfill legal and operational requirements. The categories of personal data we process include:
a) Usage Data
This includes information such as your Internet Protocol (IP) address, browser type and version, pages visited, time and date of visit, time spent on pages, referring URLs, session identifiers, and other diagnostic data.
b) Account Data
Information provided during account creation or management, including your full name, mailing address, email address, and telephone number.
c) Profile Data
This comprises details such as your preferences, previous purchases, interaction history, feedback, and behavioral patterns within the platform.
d) Communication Data
Includes messages sent to our support team, emails, chat logs, customer service inquiries, and any other user-generated communications with notanuisance.com.
e) Technical Data
Information relating to the devices and configurations you use to access our site including device type, operating system, unique device identifiers, network and browser settings.
f) Transaction Data
Details of purchases and order fulfillment including payment method (e.g., last four digits of card), shipping/billing addresses, order history, and delivery tracking.
g) Preference Data
Marketing and communication preferences, including opt-in/opt-out information, regions of interest, and preferred product categories.
4. Legal Bases for Processing
Under GDPR, we rely on the following legal bases to process your personal data:
– Contractual necessity
We process personal data to fulfill our contractual obligations to you, including account management and service delivery.
– Legitimate interests
We may process your data to improve our services, prevent fraud, safeguard our legal position, and market our offerings (unless your rights override such interests).
– Consent
Where required, we will request your consent prior to processing certain data (e.g., for marketing communications or non-essential cookies).
– Legal obligation
We also process personal data to comply with statutory or regulatory obligations under applicable law.
5. Your Rights
If you are located in the European Economic Area (EEA) or California, you are entitled to specific rights with regard to your personal data:
– Right of Access
You may request confirmation of whether we process your personal data and request a copy of the data we hold about you.
– Right to Rectification
You may correct or update any inaccurate or incomplete data.
– Right to Erasure (“Right to be Forgotten”)
You may request the deletion of your personal data, subject to legal exceptions.
– Right to Restriction
You may ask us to temporarily suspend the processing of your data under specific conditions.
– Right to Data Portability
You may request a copy of your data in a machine-readable format to transfer to another provider.
– Right to Object
You may object to the processing of your data based on our legitimate interests, including for marketing purposes.
To exercise your rights, please email us at [email protected]. We may need to verify your identity before fulfilling certain requests to ensure your privacy and security.
6. Security Measures
We employ multiple layers of security designed to protect your data from unauthorized access, disclosure, or loss. These include, but are not limited to:
– Data encryption in transit and at rest
– Firewalls and intrusion detection systems
– Role-based access control and secure authentication
– Regular security audits and vulnerability assessments
– Staff training in data protection and privacy awareness
– Secure backups and redundancy mechanisms
Although we implement industry-standard safeguards, no system can be completely secure. We encourage users to take their own precautions when online.
7. International Data Transfers
Data collected via notanuisance.com may be transferred and processed outside your country of residence, including to jurisdictions that may not offer the same level of data protection. When we transfer your information internationally, we implement appropriate safeguards such as European Commission–approved Standard Contractual Clauses, and ensure compliance with local privacy laws in the regions we operate.
8. Data Retention
We retain personal data only as long as is necessary for the purposes for which it was collected, or as required by applicable laws. Specific timeframes include:
– Account and Profile Data: retained for as long as your account is active and up to 24 months following account closure
– Communication Data: retained for 36 months for support and audit purposes
– Transaction Data: retained for 7 years for tax and compliance obligations
– Technical and Usage Data: retained for 12 months for analytics and security reviews
– Preference and Marketing Data: retained until consent is withdrawn or after 24 months of inactivity
We securely anonymize or delete data once retention periods expire.
9. Cookie Policy
We use cookies and similar tracking technologies to enhance your experience on notanuisance.com. Cookies are small files stored on your device that help us recognize repeat visitors and gather analytics.
Our use of cookies includes:
– Essential Cookies
Enable core site functionality including account access and secure navigation.
– Functional Cookies
Remember user preferences such as language settings and auto-fill details.
– Analytics Cookies
Collect anonymous performance metrics to optimize website design and functionality.
– Performance Cookies
Track system errors and page loads to enhance reliability and speed.
10. Cookie Management and Compliance
Upon your first visit to notanuisance.com, you will be presented with a cookie consent banner in compliance with GDPR and CCPA. You may accept or reject non-essential cookies and adjust your preferences at any time via our Cookie Settings panel, accessible from the website footer.
You can also configure your browser settings to block or delete cookies. Note that disabling some cookies may impair your ability to use portions of our site.
11. Children’s Privacy
We do not knowingly collect or solicit personal data from individuals under the age of 13. If we become aware that we have inadvertently collected personal data from a child without appropriate parental consent, we will take immediate steps to delete such data. If you believe a child has provided us with personal information, please contact us at [email protected].
12. Policy Updates
We may periodically revise this Privacy Policy to reflect changes in legal, technical, or operational requirements. Should there be substantial changes, we will notify users through appropriate channels, which may include a notice on notanuisance.com, email communications, or account alerts. Continued use of the site after such updates constitutes acceptance of the revised policy.
13. Contact
If you have questions, concerns, or wish to exercise your rights under this Privacy Policy, please contact us at:
Email: [email protected]
Website: https://notanuisance.com
We are committed to complying fully with all applicable data privacy regulations and to addressing any concerns in a timely and transparent manner.